Achieving Excellence by Treating People, Not Patients
Michael Sonick, DMD, outlines clinical principles, patient experience, and actionable tools for profitability.
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By
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Fred W. Michmershuizen
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May 1, 2026
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Clinical Scorecard: Achieving Excellence by Treating People, Not Patients
At a Glance
| Category | Detail |
|---|
| Condition | |
| Key Mechanisms | |
| Target Population | |
| Care Setting | Dental practices specializing in periodontology and implantology with a focus on patient-centered care. |
Key Highlights
- Focus on treating individuals rather than just clinical cases
- Importance of building trust and communication with patients
- Commitment to lifelong learning and adapting to evolving practices
- Structured treatment planning enhances patient outcomes
- Team alignment and culture are critical for delivering high-quality care
- Understanding psychological and emotional factors is essential.
Guideline-Based Recommendations
Diagnosis
- Conduct comprehensive examinations and diagnostic workups
- Consider interdisciplinary approaches in treatment planning
Management
- Prioritize personalized treatment options based on individual patient needs
- Engage patients in discussions about risks, benefits, and costs
- Foster team engagement and shared values in treatment planning.
Monitoring & Follow-up
- Implement maintenance protocols to ensure long-term success
- Regularly evaluate patient satisfaction and treatment outcomes
Risks
- Avoid rushing to definitive treatments without thorough evaluation
- Recognize the psychological and emotional factors affecting patient decisions
Patient & Prescribing Data
Individuals seeking periodontal treatment and dental implants
Tailor treatment plans to align with patients' life stages, preferences, and psychological readiness.
Clinical Best Practices
- Foster a culture of empathy and patient-centered care
- Utilize a structured, stepwise approach to treatment
- Encourage team engagement and shared values in practice
- Implement structured treatment planning.
References
