Determinants of parental support for continued use of an mHealth chatbot: The roles of cognitive beliefs and perceived quality - Takeaways - DentalSpire
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Factors Influencing Parental Endorsement of Ongoing Engagement with an mHealth Chatbot: The Impact of Cognitive Beliefs and Perceived Quality

  • By

  • Wen-Jen Chang

  • Pei-Ching Chang

  • September 18, 2026

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  • 1

    The study investigates factors influencing parents' endorsement of their child's ongoing use of an mHealth chatbot for oral health.

  • 2

    Parental decision-making is crucial in determining children's continued engagement with digital health technologies.

  • 3

    The research combines the expectation-confirmation model and technology acceptance model to analyze parental support for mHealth.

  • 4

    Cognitive beliefs, perceived quality, and satisfaction are identified as key determinants of parents' intention to support continued use.

  • 5

    The study highlights a gap in research regarding caregiver-mediated continuance of mHealth interventions in pediatric contexts.

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