Maintaining Trust in AI-Assisted Dental Communications
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By
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Michael Ventriello
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Mark Ross
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July 1, 2026
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6 min
5 Topic Commentaries
Maintaining Trust in AI-Assisted Dental Communications
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Hawazin W. Elani, BDS, PhD, MMSc
Associate Professor, Oral Health Policy and Epidemiology
•Harvard School of Dental Medicine
[Source]The first rule is to do no harm. If we as a profession don’t consider algorithmic bias and fairness, we will cause unintentional harm.
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Fernanda Viégas, PhD
Gordon McKay Professor of Computer Science; Principal Scientist, Google
•Harvard University
[Source]Everything doesn’t have to be perfect, but it does have to be transparent.
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Rena N. D’Souza, DDS, PhD
Director
•National Institute of Dental and Craniofacial Research, NIH
[Source]share data, communicate, and work together to find solutions that are based on the patients’ needs
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Tinglong Dai, PhD
Bernard T. Ferrari Professor of Business
•Johns Hopkins Carey Business School
[Source]There should be prompt and proper disclosure that the doctor is using AI to write the notes in order to maintain trust with the patient.
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Manisha J. Loss, MD
Associate Chief Medical Information Officer; Associate Professor of Dermatology
•Johns Hopkins Medicine
[Source]We need to make sure we have transparency in understanding how these models generate their responses.
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